10-Day Money-Back Guarantee
Try MamaSign for ten full days. If it is not the right fit, we will send your money back. No fine print, no awkward forms.
Last updated: April 19, 2026
Our Simple Promise
Full refund within 10 days of your purchase
One email is all it takes, no forms to fill
No hard feelings, no follow-up sales calls
Processed back to your original payment method
Honestly, a refund is rarely worth it
MamaSign is a one-time lifetime purchase. If you refund, you give up every future update, every new feature, and the price you locked in today.
If something is not working the way you expected, talk to us first. A missing feature, a confusing step, a bug in signing — most of the time we can fix it the same day.
We built MamaSign for people like you, and we would much rather make it work than watch you walk away.
Talk to us firstIf you still want a refund
No hoops. Three steps, usually done before your next coffee.
Email us
Send a note to hello@mamasign.com from the address you used to purchase.
Tell us what went wrong
A quick line is enough. We read every message and usually reply the same day.
Get your money back
Once approved, your refund is processed to the original payment method within 5–10 business days.
A few things to know
The 10-day window
Your 10 days start the moment your payment clears. Requests outside this window are handled case by case, but we cannot promise a refund after day ten.
One refund per customer
If you have already refunded a MamaSign purchase before, a second refund will not be approved.
Processing time
Your bank or card issuer decides how quickly the money lands back in your account. Most people see it within a week.
Your account
Once a refund is issued, your paid access is removed. Documents you have already signed stay legally valid.
Need a refund or a hand?
Write to us at the address below. A real person on our team will read it and reply.
hello@mamasign.com